Customer-centric Digital Transformation
Boost interactions and build customer loyalty with MS DYNAMICS
Customer Relationship Management is an approach that helps
enterprises manage relationships with existing as well as new
potential customers. The ultimate goal is to keep client relationships,
customer loyalty and brand value constructed through marketing
strategies. CRM system allows tracking leads, streamlining
processes and helps in improving business relationships to enhance
BENEFITS OF CRM - MS DYNAMICS 365
Effective Customer Interactions
With its unified range of tools and the integration with Outlook, MS Dynamics helps build relationships and boost
interactions with the customers. It offers
a quality approach to gain sales/marketing insights and improve general business productivity by providing real-time data
as well as relationship analytics.
The integration of Dynamics with SharePoint improves team alliance along with providing
the ease of sharing and maintaining the
relevant documents. Enterprises use the
robust document management system to increase their sales and marketing processes. This requires users to maintain records across different departments.
Cloud CRM provides the required flexibility
and scalability, which are vital in the
modern-day business environment as well as benefits such as the ability to approach enterprise data remotely. Further, implementing on-premise CRM tackles the data security concerns of organizations while using cloud technologies.
WHY H-TOWN TECHNOLOGIES?
Our Experts have provided Consulting Services for Digital Transformations at the following Enterprise
County of LA (Health and Public Services)
County of LA (Health and Public Services) provides services to the mental health patients in Los Angeles, County Area. H-Town helped them in the migration to MS Dynamics CRM and now providers use this application to track and submit details of patients.
Apart from the ease of viewing and exporting data through spreadsheets, MS Dynamics provides Power BI to gain insights within
an organization's data through
data visualizations and dashboard sharing.
MS Dynamics allows the data collection from clinicians and providers centrally. This data is readily accessible to the County of LA. External contractors and providers have access to portals where they can submit claims and update their details electronically instead of the earlier spreadsheets approach.
Patient Relationship Management
Patient information is stored, updated and visualized through impressive graphics
within the dashboard of the platform.
Further, users can easily generate informative reports to analyze the data.
H-Town Technologies Inc. is designed
to provide continuous support to our
clients in IT Consulting, Developing and
Managing their day-to-day business
in the IT sector.